Contact information

We love hearing from pet parents! Whether you have a question about our grooming gloves, need assistance choosing the right rubber or fabric toy, or require support with an existing order, our dedicated customer care team is here to assist you.

Customer Support Channel

  • Primary Contact Email: [email protected]

  • Response Time: We aim to reply to all inquiries within 24 to 48 business hours (Monday through Friday).

Corporate & Business Details

  • Store URL: rzuvnh-0h.myshopify.com

  • Company Name: S & B PTY LTD

  • Entity ID Number: #425224842

  • Designated Representative: Stephanie Parsons

Physical & Postal Address

For general correspondence, business inquiries, or authorized product returns:

S & B PTY LTD

Attention: Stephanie Parsons

48 The Grange, Hampton Park

Victoria 3976

Australia